Missing/Overwritten Revisions History??
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I finished a post this last Sunday, and the post was 3900 words with several images. I added tags and finalized the post. Today, I go back in to schedule it for publication, and the post is only 2300 words and there are no pics/tags. The Revision History lists Sunday as the last-updated date, but it has none of my final changes!
This isn’t improved by the fact that sometimes I visit my drafts folder, which has 39 drafts, and sometimes NONE OF THEM are visible, or I open a draft and all of the content is GONE. I chalked this up to a loading error or a mobile error, but maybe it’s part of a more integral issue.
This is jeopardizing my trust in WordPress’s system. There’s nothing worse for a writer or creative developer than losing progress and having to start over. In fact, that’s frequently when they leave behind and abandon their work entirely.
The blog I need help with is: (visible only to logged in users)
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hi,
I have tagged modlook for a Staff to help you with this.
Thank you for your patience while they get back to you. -
Hi there,
Can you please let me know your post’s title so I can have a closer look?
Also, are you using the new post editor (https://wordpress.com/posts/) or the classic one (https://makawalli.wordpress.com/wp-admin/edit.php)?
Thanks!
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I chalked this up to a loading error or a mobile error
Were you working on the post in the mobile app? And when coming back to publish, did you do that in the app as well, or in a web browser?
If you made the changes in the app, but you don’t see them in your browser, it’s likely the changes didn’t sync from the app to our servers when you closed the app, which means the changes should still be stored on the app as a local draft. If you edit the post from the app again and save the draft it should sync, and the changes should show up in the browser editor.
Else, how did you create the post? In the editor at My Sites, or WP-Admin, and in which browser? If you used the My Sites editor, did you click the Save text at the top, or do you remember whether it said Save, Saving or Saved when you closed the editor after working on the post on Sunday?
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I used the editor at My Sites in my browser, and I believe I exclusively wrote it there. In Chrome.
I did, however, open it in mobile app to try to read it while I was away from my computer, but none of my images were showing up, so I closed the app without saving because I was worried the app would overwrite my web version and remove my images. Then when I went back to my computer, it was indeed missing the images, but only after I started re-adding them did I realize it was because it had only saved an older version before I added images at all.
I remember several times clicking the Save button throughout the process while working on my PC, but it looks to have only saved 2 drafts from that day. I can try to save from mobile and see if there’s any change, but since I wasn’t doing any actual drafting from the phone, I don’t know that it will change anything.
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I updated from the mobile app, and something *happened*, but not necessarily something that fixed the entire problem.
It did update the text that was there (late stage edits I had made to the final version, including a couple wording changes I did when doing a final proof on the post), to the tune of +293/-101. I did that proofing work on my PC still.
However, all the text that was at the end of the post is still not present (around 1600 words). So it looks like syncing from the mobile app updated the post with changes that were made on my PC, but only to the text that is still there.
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I’m glad you were able to recover some of it via the mobile app.
But it does sound as if the last autosave might have failed. This can sometimes happen when something gets stuck in the browser cache, and if that’s the case I’m afraid there’s nothing we can do – if it didn’t autosave then the content never made it from your browser to our servers.
One last option is that some of the changes might be saved locally in your browser – if you open either the My Sites or the WP-Admin editor, do you get a notification that there is a more recent saved version than the one you’re working on? If you do, try restoring that. If not, then you’ll unfortunately have to rewrite the missing content.
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