missing pages

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  piedmontkane · Member · Dec 4, 2019 at 4:01 am

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  I had a wordpress account called thewindworks.com and I cannot log into it. It had many pages I have worked on for years…please help. My email address is (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Dec 4, 2019 at 9:36 am

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  Hi there!

  The site thewindworks.com is hosted by Hostgator. That means it is not hosted with WordPress.com and is a site using the open-source WordPress software (from WordPress.org).

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.