Missing refund receipt
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Hello a month ago i was refunded for my WordPress account but i do not believe i received and actual refund receipt is here any way i can have one
The blog I need help with is: (visible only to logged in users)
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Hi there,
You can see all your transactions including refund in Billing History of your account.
For more information regarding Billing history, you can also visit the below link
Thanks.
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Hi there,
You canceled your plan 40 days after the purchase. To get a refund, you must cancel within 30 days of purchase. You can read more about our refund policy here:
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although I did cancel late i talked to support over chat and the were to issue a refund because i had accidentally purchased wordpress hosting twice.
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Hi there,
It looks like that refund never went through. I’ve asked our billing support team to look into this, and will let you know as soon as I hear back from them.
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Our billing team was able to process your refund now, and you should receive it in about ten business days, depending on your bank.
Thank you for following up on this, and sorry for missing the original error on our end.
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Our billing team was able to process your refund now, and you should receive it in about ten business days, depending on your bank.
Thank you for following up on this, and sorry for missing the original error on our end.
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