Missing site

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  lorilabissoniere · Member · May 12, 2017 at 9:52 pm

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  Hi there. Trying to access my blog since I changed the domain name in my settings and have not been able. When I changed the domain from http://www.driftawake.com to http://www.driftawakejournal.com, it logged me out and I have not been able to view the site via WordPress. I must have done something wrong. Trying to change name from a GoDaddy doamain name. Please help!

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  timethief · Member · May 12, 2017 at 9:56 pm

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  driftawake.com is hosted by iPage
  driftawakejournal.com is hosted by GoDaddy.com

  We provide support only for wordpress.COM hosted sites as they are the only ones on our servers. That site is not on our servers and you are posting to the wrong support forum to get support for it.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  re: wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service