Missing Site

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  haugustyn · Member · Dec 29, 2021 at 6:30 pm

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  My site went missing on Dec 21 and I can’t find any of the pages that were in WordPress.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Dec 30, 2021 at 2:54 pm

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  Hi there!

  Have you already contacted your host (GoDaddy)? Since your site is not hosted on WordPress.com, we can’t really see what happened but it sounds like maybe your subscriptions expired. GoDaddy’s support team should be able to advise.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can also look for help at the community forums here: https://wordpress.org/support/forums/.