Missing sitemap.xml

• 

  englishrosetta · Member · May 20, 2010 at 9:58 am

  • Copy link
  • Add topic to favorites

  According to the official documentation (http://en.support.wordpress.com/sitemaps/) an XML sitemap is automatically generated at the address: {yourblog.wordpress.com}/sitemap.xml. However, my blog apparently doesn’t have it!

  Strangely, another blog that I created using the same account (englishspeakingclubinhanoi.com — i.e. “club” in singular) does have the sitemap. So this must be a bug or something.

  Could anyone please tell me how to generate the XML sitemap for my site? Thanks for your help.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 20, 2010 at 7:31 pm

  • Copy link

  Have you reported this issue to Staff as yet? If not here’s the contact link > http://en.support.wordpress.com/contact/

• 

  englishrosetta · Member · May 20, 2010 at 11:49 pm

  • Copy link

  I did actually send the contact form at the address above before posting in this forum. But I haven’t received any feedback or support from the support team. What should one normally expect after sending in the support form? Where do we go from here?

• 

  timethief · Member · May 20, 2010 at 11:50 pm

  • Copy link

  Staff have an extremely heavy work load. They will email you when your ticket rises to the top.

• 

  englishrosetta · Member · May 21, 2010 at 12:06 am

  • Copy link

  I’ve just check my email. The support team have fixed the problem with my sitemap. Thank you, timethief, for replying, and thanks to the support team, too.

• 

  timethief · Member · May 21, 2010 at 12:09 am

  • Copy link

  I’m so happy to hear this. Very best wishes to you. :)