missing SSL certificate

  • Unknown's avatar

    I purchased my domain name through GoDaddy and host it on the free version of WordPress, using a redirect on the GoDaddy end. I just realized that my website doesn’t have the ‘s’ in the ‘https’and is coming up as not secure. What do I need to do to fix this, and on which end, WordPress or GoDaddy? I’ve read through a ton of FAQs and am now thoroughly confused. Thanks in advance for any help!!

  • Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

  • Unknown's avatar

    Redirecting a domain to a free site won’t give you SSL and a padlock for that custom domain. You’d need to upgrade the free site to a paid plan and map or transfer the domain to make the domain the primary one here to benefit from WordPress.com SSL.
    https://wordpress.com/support/domain-mapping-vs-domain-transfer/

  • Hi @nikarhone,

    As @themagicrobot mentions, to properly connect your GoDaddy domain to your WordPress.com site will require the “domain mapping” option we include in all our plans listed here: https://wordpress.com/pricing/

    It is not possible to assign a custom URL to a free site (the site must be upgraded to one of our plans) and the domain masking/forwarding that GoDaddy offers on their end will not work correctly, and results in page load errors and/or SSL issues.

    It may be a good idea to start with our lowest price plan (the WordPress.com Personal Plan) as it would have everything you need to assign a custom address to your site, and properly connect your GoDaddy domain. Hope that helps. Please let us know if you have any more questions.

  • Unknown's avatar

    Thank you all so much! I really appreciate your the help. Crisis averted!

  • The topic ‘missing SSL certificate’ is closed to new replies.