Missing Stats

  • Unknown's avatar
    mathildepit · Member ·

    Hi,
    Following the use of a dev website, I’ve lost my stats on the main website. Here are the information
    – Your current site URL: yoga.maathiildee.com
    – Any prior development URLs or subdirectory/subdomain URLs: dev.maathiildee.com
    – The WordPress.com username that may have been used to connect Jetpack to WordPress.com: mathildepit

    Thanks for your help!

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Good Morning –

    Running the site through the Jetpack Debug tools I can see that we were unable to make an XML-RPC request to your website using a blog token. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with WordPress.com.

    If the error persists, try disconnecting and connecting Jetpack again.

    Once you’ve made those changes, head over to the debug tool run the site through there again to see if this error is resolved. You can also share the link to your hosting provider’s support team if that is who is helping you with the project.

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