Missing Stats, Support Form Not Working

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  janeshaw5966 · Member · Sep 3, 2020 at 3:51 am

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  I was getting an error in WordPress Site Health and it suggested disconnecting Jetpack from the site and then reconnecting it. I did that it cleared the error, but now all of the historical traffic stats are gone even though it appears that my settings and subscribers did carry forward. Debugger shows no issues. I went to this help article and it describes my problem perfectly: https://jetpack.com/support/wordpress-com-stats/missing-stats/

  However, the article’s resolution is to contact Support on that form, but the form is not available because I’m not a premium subscriber. How can I reconnect my stats to this site? Thank you!

  The blog I need help with is: (visible only to logged in users)

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  ryrhino00 · Member · Sep 3, 2020 at 4:41 am

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  Hi,

  This is a link to the forum on WordPress.org for help with JetPack issues.

  https://wordpress.org/support/plugin/jetpack/

  You should be able to use that forum without being a subscriber.

  Be sure to register to be able to use the forum.