Missing Subscribers
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I have a new blog and only 12 subscribers, but I can’t see them. I used to be able to see them in the Subscribers list, but now it says “No subscribers to be Listed” – and a the bottom is says “12 items” and if I export, I can get all my subscribers in an excel document – but the list is still showing blank. I just recently published a post, and none of my subscribers received it. I am not sure what I did to change this, and don’t know how to change it back!
Thanks!!!The blog I need help with is: (visible only to logged in users)
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Hi there! Your site is not hosted here on WordPress.com. If you’re using Jetpack to send subscription emails, you can contact them about this here:
http://jetpack.me/contact-support/
Otherwise, try posting in the WordPress.org forums:
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Hi there, I am using wordpress.com and I am having the exact same problem. I used to be able to click on “Subscribers” in the Dashboard and see each row / subscriber with their respective email addresses. Now it simply says “No subscribers to be listed”. I haven’t touched or played around with anything, so I am not sure what is going on but it’s critical that I see and monitor that list. Please help!
My website is w4street.com
Thank you!
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@emilyricher – Your site is also not hosted here on WordPress.com. It looks like your webhost is GoDaddy:
http://who.is/whois/w4street.com
The same suggestions I gave to @cass0327 above apply here. :)
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Thanks @shawnajroberts. When I called GoDaddy yesterday, they directed me to WordPress, saying that this was not a hosting issue but an internal WordPress one… :)
No one seems to take ownership / know how to fix the glitch. Any other thoughts?
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It could be a WordPress issue. But they would be referring to the open source WordPress project. Here’s some info about the differences between WordPress.com and the WordPress project:
You’ll need to post over in the WordPress.org forums for more help with this:
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