Missing Subscriptions

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  cwmcdonald · Member · Aug 30, 2011 at 2:56 pm

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  I am missing all my subscriptions :( They just were gone this morning. No idea why. Its taken me a long time to get them and I doubt I could find all the sites again. Can this be fixed?

  The blog I need help with is: (visible only to logged in users)

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  evilpoet · Member · Aug 30, 2011 at 4:40 pm

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  I hope so. The same thing happened to me.

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  acleansurface · Member · Aug 30, 2011 at 4:58 pm

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  Same problem.

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  timethief · Member · Aug 30, 2011 at 5:02 pm

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  If you search you will find you are not alone.
  https://en.forums.wordpress.com/tags/my-subscriptions
  https://en.forums.wordpress.com/tags/blogs-i-follow

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  elisasspot · Member · Aug 30, 2011 at 5:17 pm

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  Me too, I emailed support.

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  evilpoet · Member · Aug 30, 2011 at 5:19 pm

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  I also emailed support.

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  elisasspot · Member · Aug 30, 2011 at 5:25 pm

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  If you click on edit list, under the reader, you can get to the list of the blogs for which you have a subscription, tough it doesn’t say if there is anything new. This keeps us from simply ‘loosing’ all of that work. I hope it helps a bit. I think I should have made a wordpress bookmark folder in my firefox bookmark area. Oh it might help support to know what version I’m using…it’s 6.0.

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  timethief · Member · Aug 30, 2011 at 5:26 pm

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  Staff is already aware of the problem and is working on a solution as the threads I linked to indicate. There are two workarounds posted into the threads I linked to. The first is using Google Chrome which has worked for some. The second is entering your links into the HTML editor, rather than into the Visual editor and that has worked for some too. If you are solution oriented please try those workarounds. Also note that WordPress.com has backups of everything.

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  elisasspot · Member · Aug 30, 2011 at 5:26 pm

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  oops meant though not tough! yikes

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  cwmcdonald · Member · Aug 30, 2011 at 5:43 pm

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  Thanks for the help and info timethiefand & elisasspot :)

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  timethief · Member · Aug 30, 2011 at 5:45 pm

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  You’re welcome. Remain calm and patient knowing that everything is backed up. Try the workarounds, knowing behind the scenes Staff are working hard to fix the problem and don’t have time to post and say “we’re working on it”.

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  laavventura · Member · Aug 30, 2011 at 6:22 pm

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  I’m having the same issue.

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  k8edid · Member · Sep 1, 2011 at 10:38 am

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  My subscriptions are missing again. I deleted all the duplicates that showed up under my edit list, then suddenly this morning, all are gone, including the original subscriptions. I have logged out, cleared the browser, all the usual stuff you tell people to do. Nothing.

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  airodyssey · Member · Sep 1, 2011 at 11:16 am

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  @k8edid: Contact staff directly.
  http://en.support.wordpress.com/contact/ (to display the form, search for anything in the search engine, then indicate that you haven’t found the answer to your question)

  For everyone else: they fixed the problem as indicated here…
  https://en.forums.wordpress.com/topic/wordpresscom-reader-drop-down-menu-item-no-longer-working?replies=5#post-685566