Missing transaction

  • Unknown's avatar
    hello87917294 · Member ·

    Hi, our Dev said we’d got an order #29369 email for EUR 52 on 2nd Dec, but we can’t see it in WooCommerce Orders in WordPress admin. Stripe also have no record for it…

    Self-declared URL: ww.skinara.com
    Jetpack: Unknown
    WP.com: Unknown

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there, 

    This forum provides support for WordPress.com-hosted sites. In case you have questions about the WooCommerce plugin, please visit their support forum: https://wordpress.org/support/plugin/woocommerce

    Alternatively, you can open a support ticket here if you have a premium WooCommerce extension: https://woocommerce.com/contact-us

    Hope this helps! :)

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