Missing Website

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  lschmittphoto · Member · Jan 22, 2019 at 11:42 pm

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  I had to switch my password. Upon logging in, my original site is gone. Now the site that I was working on, ProPhoto, which had not gone live, is the only available option. And it isn’t even the most recent version.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jan 23, 2019 at 10:28 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.