Missing websites

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  chris24n · Member · Mar 24, 2017 at 11:57 am

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  I changed my password as my websites at WordPress.com disappeared. Please help.

  Chris Norris

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  dave2swords · Member · Mar 24, 2017 at 12:58 pm

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  Hi Chris
  What websites? Did you do anything with the websites prior to changing your password?

  dave

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  timethief · Member · Mar 24, 2017 at 6:55 pm

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  What are the exact URLs starting with http:// of the sites you referring to please?

  This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, login passwords, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

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  copyghosting · Member · Mar 25, 2017 at 1:17 pm

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  Hi both,

  Using my Username instead of email address solved the problem without me knowing why.

  Thanks for your interest in helping me solve the issue I experienced.

  Chris

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  timethief · Member · Mar 25, 2017 at 4:06 pm

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  Good to know, Chris. Thanks for the update and best wishes.

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  naturraumblog · Member · Mar 25, 2017 at 4:19 pm

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  hallo,
  i can ne english…sorry
  nach dem hochladen eines plug in kommt kein kontakt mehr zu wp zustande. der admin sagt das bei ihm alles i.o. is.
  habe den browser zurückgesetzt etc. IP eingesetzt, alles brachte nix. was nun?
  danke für die antwort. roberto
  sorry….

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  timethief · Member · Mar 28, 2017 at 6:47 pm

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  @naturraumblog
  Your fer to plugin installation. There is no FTP access to wordpress.COM sites and we cannot install plugins. If you have a self-hosted WordPress.ORG blog, you can obtain support in your language: http://codex.wordpress.org/WordPress_in_Your_Language