Missing Widgets in Appearance menu

• 

  aimeemqn · Member · Jul 28, 2022 at 2:31 pm

  • Copy link
  • Add topic to favorites

  “Hi @aimeemqn since this is a different issue from the one in the original post, could you start a new topic here?
  https://en.forums.wordpress.com/?new=1

  You can add a “modlook” tag if you’d like to get staff attention.

  That way the people who have been working on this topic won’t get unwanted notifications as we troubleshoot your issue. Happy to take a look at where your banner went!”

  #modlook

  …Hi @nickjkam, staff-totoro
  I see you were able to activate your cookies banner on appleton, mine disappeared when I switched themes. How did you activate the cookies banner on appleton without a widget (the appearance menu in my dashboard no longer shows widgets and neither does the abbreviated “customize” option?…. :)

  https://nickstestsite203406203.wordpress.com/blog/

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Jul 28, 2022 at 10:45 pm

  • Copy link

  Hi there,

  To clarify the reason that https://nickstestsite203406203.wordpress.com/ shows the cookies banner is because it is a free site (with no upgrade) and we insert the banner as required to show the ads we display on free sites.

  However, when you upgrade our ads are removed, and along with them the banner that was required. While it is possible to add a cookies banner as a widget, that method only works on our classic themes. In your case Appleton is a newer “Block Theme” that uses the Site editor for customization. As you noted this theme does not have an area that widgets can be placed in, so that is not an option with this theme.

  Instead, you can search for a Cookies & Consents Banner plugin or consider switching to a theme that offers an area to place widgets: https://wordpress.com/themes/filter/classic-theme.

  Another option would be to enable WordAds on your site (an option included in your Premium plan) which would display ads on your current site, and would also cause the banner to return as it was when the site was free and without upgrades.

  Hope that helps. Please let us know if you have any more questions.