Mistake…
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Hello,
By mistake, I applied for a dispute with PayPal because I was charged 66 € while my subscription is 48 €. I did not understand this difference, so I opened a dispute, without knowing that it would have been easier to contact you directly.
After understanding that the 18 € billed too much corresponded to the purchase of the domain name and I was excited about nothing (I’m sorry …) I canceled the file with PayPal.
Now my blog is no longer on the domain name I bought from WordPress.
I have the impression that my subscription has also been canceled.Will I receive a refund of these € 66 directly from my PayPal account?
I would now pay the annual € 18 domain name, but the € 48 subscription for not that there are ads on my blog. Is it possible ?
Thanking you sincerely and excusing me for the inconvenience ….
Regards,
The address of the blog concerned is kororoworlds.wordpress.com.
The blog I need help with is: (visible only to logged in users)
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Hi there!
Do I understand correctly that you would only like to keep the domain, but cancel the Personal plan?
If so, yes, we can do that for you. So far, I have restored the domain to your account. If you confirm what you’d like to do with the plan, we can either restore it as well or refund you the 48€.
Let us know how you’d like to proceed. -
Hi
Thank you very much for your fast answer and for your actions.And yes I would like to only keep my own domain name and unsubscribe to the Personal Plan.
Thanks again
Best regards
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Hi there,
I have canceled your plan and issued you a refund. You should see that refund in your bank statements within 7-10 business days.
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