Mistakenly Cancelled Domain

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  hentsdomain · Member · Dec 5, 2016 at 12:27 pm

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  Hi , I have mistakenly cancelled the domain which I bought through wordpress.com , How can I revert back ?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 7, 2016 at 2:27 am

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  I still see it loading at http://ecoeenergy.com/
  but it’s not redirecting from https://hentsdomain.wordpress.com/

  Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  When was the upgrade purchased?
  When did the refund request and upgrade cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Dec 7, 2016 at 3:09 am

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  Hi @hentsdomain, I do see that cancellation. We’ll reach out to the registrar to see if we can get that back.

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  jasonsnowmad · Member · Dec 8, 2016 at 6:09 pm

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  Hi @hentsdomain,

  We were able to recover your domain and it has been restored to your site. If you need any additional help, let us know!

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  hentsdomain · Member · Dec 11, 2016 at 7:32 am

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  @timethief , @supernovia , @jasonsnowmad

  Thank you very much for your time and help, I got the domain back now. !

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  supernovia · Staff · Dec 17, 2016 at 1:55 am

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  Cheers!