mistakenly changed url

  • Unknown's avatar
    raymakshi · Member ·

    hello i mistakenly changed url and title for my website from kenyanflix to onlinekenya making me loose my dashboard and my website is no longer working. kindly help me recover back my previous url. it is supposed to be kenyanflix.co.ke

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted with us on WordPress.com, but using the open source WordPress.org software at another host, so you need to fix this on your host’s end.

    Changing the domain on a stand-alone WordPress site like yours has to follow a specific process. You can find the documentation for that process here, though many hosting providers have their own process for this via their hosting control panel.

    https://wordpress.org/support/article/changing-the-site-url/

    Depending on your setup, you might be able to fix this yourself using those instructions. If not, please contact your hosting provider directly for help.

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