Mistakenly Renamed site in Admin/Profile, Can’t get into Admin anymore to revert

  • Unknown's avatar

    This site was set up as ‘downtheotherroad.com’ but I went into Admin yesterday, somewhere in Profile/Admin and changed it to ‘downthesameroad’ and Saved to see what would happen. Argh, Safari can’t find server and I can’t get into Admin anymore to name it back to ‘downtheotherroad’. If anyone knows how to help, thank you!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

  • The topic ‘Mistakenly Renamed site in Admin/Profile, Can’t get into Admin anymore to revert’ is closed to new replies.