Mistakenly used an already existing email twice for different websites

  • Unknown's avatar

    I can’t login to my paid new website. I mistakenly used an already existing email to open a new email for two different websites with wordpress. Pls what do I do. I can’t login to the new paid website now because of this mistake. How do I resolve this

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar

    It seems your account daronyservice doesn’t have a site running on the wordpress.com platform. So first things first: what is the URL of your paid website?

  • Unknown's avatar

    daronyplacement.com

    I have paid for the above site.

    And also I have just deleted the old site that should be why it wasn’t found now. My reason for deleting it is still because I need a rapid solution so I can login to my paid site.
    Thank you.
    I hope to get a reply from you soon.

  • Hi there,

    daronyplacement.com is not hosted here on WordPress.com, but using the open source version of WordPress, hosted with Namecheap.com.

    That site has no connection at all to your WordPress.com username account, which is why you don’t see it listed when you log in here with us.

    To access that site, you need to log into the site’s admin user account instead. The login page for that account is at https://www.daronyplacement.com/wp-login.php by default, and you should have received your login credentials via email/configured them manually when you installed WordPress on your server.

    It looks like your site is offline at the moment, though, including the login page, so I recommend you contact Namecheap support directly for help with that. If needed, they should also be able to help you reset your login details for the admin user account.

    As the site is not hosted on our severs, we have no control over it, and aren’t able to help with this from our end.

  • The topic ‘Mistakenly used an already existing email twice for different websites’ is closed to new replies.