Mobile app issues

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  bordeauxblvd · Member · Dec 19, 2013 at 5:32 pm

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  I am having trouble logging into the mobile app

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Dec 19, 2013 at 7:50 pm

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  Hi there,

  I noticed that you have enabled two step authentication on your account, which is great for the extra security it offer for your account here.

  One thing that can cause confusion though is that when logging in to the WordPress.com app, instead of using the password that you normally login with, you need to set an application-specific password here: https://wordpress.com/settings/security/

  You will use that password (along with your user name) to access your account via the app. If you have any trouble when using your application specific password, then it is a good idea to uninstall and reinstall the app, as that can clear out any older setting that would cause a conflict.

  You can learn more about application-specific passwords here: http://en.support.wordpress.com/security/two-step-authentication/#application-specific-passwords

  Hope that helps. Please let me know if you have any further questions.

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  bordeauxblvd · Member · Dec 19, 2013 at 10:42 pm

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  Thank you so much!

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  staff-totoro · Staff · Dec 20, 2013 at 12:06 am

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  Great, glad I could help!

  Happy Blogging :)