Mobile app says certificate for this server is invalid…

bexhope · Member · Mar 25, 2014 at 10:08 pm
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I have an iphone 5, iOS 7.1.

When I try to go to my page via the mobile app, me, view site I get a message that says:

“Error”
“The certificate for this service is invalid. You might be connecting to a server that is pretending to be ‘bexhope.com’ which could put your confidential information at risk.”

I have signed out and signed back in, cleared my cookies and made sure I am using the latest app.

How can I resolve this?

The blog I need help with is: (visible only to logged in users)
timethief · Member · Mar 25, 2014 at 10:09 pm
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See here please https://en.forums.wordpress.com/topic/security-certificate-error-1?replies=4#post-1692953
bexhope · Member · Mar 25, 2014 at 10:13 pm
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That does not apply to my situation.

I am using the WordPress mobile app trying to view my own page inside the app. See my description above for the exact buttons I am pressing within inside the WordPress app.
lizzytishauthor · Member · Mar 26, 2014 at 2:48 am
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I just started receiving the same message today! Help!
uniqueartchic · Member · Mar 26, 2014 at 6:55 am
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I’m also seeing this message but only using the WordPress app. It’s only happened since the update of the app, & is currently unusable.
It DOES NOT occur on Safari. Hope WP are aware of the issue & send a fix soon.
yourmermaid · Member · Mar 26, 2014 at 8:37 pm
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I have found the exact same issue since the update. It doesn’t happen in Safari or Chrome, but, as you’ve all noted, only within the app itself.
The whole point of the app is to save me from having to log in with a browser. Uggghhh!
carolgagliardi · Member · Mar 27, 2014 at 4:36 pm
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I’ve been experiencing the same issue, but only when accessing my page via iphone app. It is all ok when I am using the WordPress app on Ipad. So far, I haven’t been able to find a solution for that anywhere. Does it seems to be happening only for us 5?
timethief · Member · Mar 27, 2014 at 4:38 pm
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The best place for WordPress iOS app support is here:
http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.
bexhope · Member · Mar 27, 2014 at 4:40 pm
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No it is not just us. I checked the App Store and there are many complaints. Hopefully it is fixed soon.
apetcher · Member · Mar 27, 2014 at 4:56 pm
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How is it that you respond to this but just ignore the image editing thread?
timethief · Member · Mar 27, 2014 at 5:11 pm
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@bexhope
Understood. Did you post to the forum I directed you to? I’m asking because it’s the one the app developers monitor. I’ll tag this thread for a Support Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
bexhope · Member · Mar 27, 2014 at 5:12 pm
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I was going to but there are already 40+ entries there about this.
jeremeylduvall · Member · Mar 27, 2014 at 8:22 pm
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It looks like there might be a slight wrinkle causing a certificate error when attempting to “View Site” from within the mobile app. I’ve alerted our developers and will let you know as soon as I know more!
catmelinagerman · Member · Mar 28, 2014 at 4:06 pm
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I thought this was happening to just me, I hope this gets fixed soon!
bizzimummyuk · Member · Mar 29, 2014 at 10:14 pm
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Yes me too, been two days now
hungrygirleats · Member · Apr 1, 2014 at 7:30 pm
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I’m experiencing the same issue !! Glad to hear there may be resolution soon. Thank you!
jeremeylduvall · Member · Apr 1, 2014 at 9:18 pm
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We’re still actively working on a solution! I’ll keep this thread up-to-date and will let everyone know when we find a solution.
tdvarty · Member · Apr 2, 2014 at 8:07 am
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I’m having the same problem for the last four or five days! Only happens with the Apple app. No problem on the desktop running Safari.
timethief · Member · Apr 3, 2014 at 2:34 am
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Please see this sticky post at the head of the forums.
Certificate errors in WordPress mobile app
bexhope · Member · Apr 3, 2014 at 2:42 am
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Jeremeylduvall has already said the issue is being worked on and he is leaving this forum open to keep us all updated when the issue is resolved. Thanks though.

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