Mobile forms are failing but emails are going through

  • Unknown's avatar
    kgmarketjumpcom · Member ·

    Hey I am having a hard time figuring out what is going on with my site, on all the forms I have they go through with a computer but as soon as any mobile device fills out the form it fails to send and says there was an error. Please Help!

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    It looks like you are using the third-party plugin Contact Form 7 for the forms on your site. We are limited in our ability to provide support for third-party plugins since we did not develop them.

    If you are interested in using the Form block, we would be happy to provide support for that functionality:

    WP
    Blocks (The Full List) » Form Block
    in WordPress.com Support
    9 min read
    The Form block lets readers get in touch with you through your website. Use the Form block to add many types of forms, including a contact form, appointment booking form, event registration form, feedback form, and more. Video Tutorial How to add a contact form – Transcript 0:08 The Form block allows you to create a contact form on your website, so your visitors can get in touch with

    In this case, I recommend reaching out to the plugin developer directly for support. It looks like they can be reached here.

    I hope this helps!

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