Mobile Hamburger Menu Replaced with white bar

  • Unknown's avatar
    michaelalenby · Member ·

    Hi All,

    We have just launched our new site and when viewed on mobile, the hamburger that was in the top right hand corner has now been removed and is replaced with a horizontal white bar across the screen and all of the navigation titles are in within this section. I have uploaded a video attached to demonstrate the issue. https://youtu.be/fJERFRiqMNY

    I have also noticed that the Hamburger Menu section in Customize is now unclickable as well with a small vertical blue line next to it now?

    I am using the Webify theme via Elementor. I have raised my concern with Themebubble, although they have all of a sudden stopped responding to my emails which is concerning.

    Can anyone recommend a solution that I can try to fix this issue?

    Website is http://www.savvysignco.com.au

    Thank you in advanced

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’m afraid that as we neither control how your theme works, nor how Elementor works, this is not something we’re able to help with. Elementor is essentially a way to override your theme with some custom design elements, so I think the best place to ask for help with this is directly at Elementor. Please ask their support if they’re able to help you with this.

    Also note that your plan gives you access to both live chat and direct email support, though we can only provide very limited help with third party themes and plugins.

    You can reach those at any time by clicking the Help icon that appears bottom-right on all the My Sites pages, or else via the direct link at https://wordpress.com/help/contact

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