Mobile issues

revivelifetm · Member · Jan 17, 2019 at 6:07 pm
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Hello, on my desktop version of the website there is a search bar and a button that links to our scheduling website, but none of this is appearing on the mobile version. How do I get these things to work on mobile?
phillipburger · Member · Jan 17, 2019 at 6:08 pm
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What theme are you using? Different Themes will format differently going from desktop to mobile.

Can you share a link to your site?
revivelifetm · Member · Jan 17, 2019 at 6:21 pm
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Home

I’m not sure what the theme is, I’m pretty new to wordpress.
phillipburger · Member · Jan 17, 2019 at 6:26 pm
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I looked and it looks like a custom theme – did you have some custom development for your site?

Using what is called Responsive Design, the row of information at the very top of your site is hidden when the site is viewed on a mobile device. I agree that information should be available on mobile, but it will require some coding.

Also, when I loaded the page up, the reviews at the bottom that say “Powered by BirdEye seem like they have some extra padding on the left side that is causing some odd spacing on mobile.
revivelifetm · Member · Jan 17, 2019 at 6:30 pm
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If I don’t know how to code, is there any way I can fix this?
phillipburger · Member · Jan 17, 2019 at 6:36 pm
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From what I can see on the front end of the site, no, I do not expect it can be fixed without some coding.

I am an independent member of these forums (not WordPress.com staff) and if you do need some more coding assistance, I can contact you through the contact form on your website to give additional information.
revivelifetm · Member · Jan 17, 2019 at 6:43 pm
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That would be great, thank you!
phillipburger · Member · Jan 17, 2019 at 6:45 pm
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Okay, sent.

If we are able to resolve it there or you are happy with the chat on this site, feel free to mark this as Resolved.

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