Mobile Login in help Autentication on

  • Unknown's avatar
    reneemwilliams1982 · Member ·

    I can’t seem to login in to my wordpress.com on my mobile device. it keeps saying: sorry we cant log you in
    This account has a 2 step authentication enabled. Please configure an application specific password to use with this application.

    I cant do that since I cant log in. It has sent me the text message with the numbers but I cant do anything with that it gives me the same message. I am beyond frustrated right now. Please help.

    The blog I need help with is: (visible only to logged in users)

  • kraftbj · Staff ·

    Howdy,

    Are you having trouble logging in using the mobile app?

    From your computer, visit http://wordpress.com/settings/security/ and scroll down toward the bottom where it says “Application Password”.

    Enter a name for your device (something just do you know what the password is being used on) and click Generate.

    Then, login to your WordPress app using that password.

    We do this so if your device is stolen or lost, you can visit that page again and delete that specific application’s password, without having to reset your own password or changing the password on other devices you may have.

    Please let me know if you have any questions or need anything else.

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