Mobile not showing checkout

• 

  bakery5cd8529475 · Member · Jan 28, 2022 at 12:21 am

  • Copy link
  • Add topic to favorites

  In mobile version, view basket button doesn’t work. So I can’t proceed to checkout. How to fix this issue?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Jan 28, 2022 at 1:37 am

  • Copy link

  Hi @bakery5cd8529475, could you send a link to the site you’re having trouble with? The one you shared doesn’t seem to have a cart on it.

  Also, please note these forums are for the sites hosted and managed here at WordPress.com, vs using the free WordPress software with another host. If you’re not sure about your site, send a link and we can point you in the right direction.

• 

  bakery5cd8529475 · Member · Jan 28, 2022 at 11:26 am

  • Copy link

  Hi

  https://northernloaf.co.uk/

  Thank you

• 

  kokkieh · Staff · Jan 28, 2022 at 12:04 pm

  • Copy link

  Hi there,

  That site isn’t hosted here on WordPress.com, but using the open source version of WordPress somewhere else.

  This sounds like an issue with either the WooCommerce plugin, or your theme. As it’s mobile-specific, the theme is more likely, as the theme generally controls the mobile view. So try contacting support for your theme first.

  Otherwise you can reach WooCommerce support at https://woocommerce.com/my-account/create-a-ticket/

• 

  bakery5cd8529475 · Member · Jan 28, 2022 at 5:21 pm

  • Copy link

  Thank you