Mobile Responsive Theme Not Showing on Mobile

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  annals13 · Member · Jun 3, 2018 at 3:22 pm

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  Hello,

  I have installed a mobile responsive theme (Genesis – Yoon) and customized and published both the desktop version and mobile version. For some reason my old theme (sugar and spice) is still showing up on mobile. Can you help me figure out how to resolve this?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 4, 2018 at 9:11 am

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  Hi annals13,

  mycancerchic.com is WordPress.org site hosted by Bluehost, rather than a WordPress.com:

  WordPress.com vs. WordPress.org

  We can only help with WordPress.com sites here but support for self hosted sites is available on the WordPress.org support forums:

  https://wordpress.org/support/forums/

  I checked your mycancerchic.com on my phone and I’m seeing the correct theme (same as the desktop version of the site). This suggests your phone browser may have cached previous theme — you could try clearing the browser cache to see if that helps.

  Best of luck getting this fixed.

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  annals13 · Member · Jun 4, 2018 at 12:40 pm

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  Thank you for your response. I was able to figure out the reason it was not updating and fixed it.

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  gemmacevans · Member · Jun 4, 2018 at 1:56 pm

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  That’s great to hear, thanks for letting me know :)