Mobile – showing mobile site not responsive & missing menu and logo on sub pages
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Hello – When I view my site on mobile the main page contains the logo and menu, the other pages do not. It seems to open a “mobile version” vs responsive and has a blue bar at the top that links back to home. At the bottom there is a “exit mobile version” link which once click makes all pages look correct. Why is it loading this mobile version vs responsive and why are my logo and menu missing? I am using the theme “Mayland” but when I built a new page I picked from the variety of styled pages. I have checked the code for errors, there are none. I had install a meta tag plug in but uninstalled if that was causing issues. Help! I want to promote the site but it looks awful on mobile.
Thanks!
The blog I need help with is: (visible only to logged in users)
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Mayland Theme does not have a mobile menu option. Is this the problem? This this theme not mobile friendly or is there another issue? I’d hate to rebuild everything under a new theme. :(
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As this site is under our Business Plan, please contact our live chat support via https://wordpress.com/help/contact where they’ll have the best tools and access to assist you with this.
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In my plan, it says I don’t have access to support/chat because I did not pay a full year, instead I pay month to month. I will try it though. Thanks
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Ah, that is correct, I’m sorry, yes.
Based on your description, I think you have Jetpack’s mobile theme enabled https://jetpack.com/support/mobile-theme/ but that should have been deprecated last year.
I took a look at the site you listed, but it seems fine.
Menu closed: https://d.pr/i/VhnQNU
Menu open: https://d.pr/i/1nMNEe
Were you able to correct this?
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Thanks for your response. It works fine on home but if you navigate to any sub-page you will see what I mean. No, I have not been able to correct it yet. :(
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Is there any improvement if you switch off AMP? https://wordpress.com/support/amp-accelerated-mobile-pages/#turn-amp-on-or-off
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As staff-blorbo suggested, if you switch off AMP things look better.
The URL
https://driftlessartifacts.com/location-2/?amp=1
has the incorrect view but
https://driftlessartifacts.com/location-2/?noamp=mobile
looks as I’d expect. -
Ah, excellent, so that was AMP’s modified theme.
Switching to the transitional mode might help if you want to keep AMP on: https://wordpress.com/support/amp-accelerated-mobile-pages/#turn-amp-on-or-off
Otherwise, I recommend leaving it off for a more consistent experience.
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Thank you both! I think we are on the right path. I see the sub page urls do have that amp in it. When I navigate to amp in cms it allows me to turn off only on the design tab (and it changes the design and looks good) but does not allow me to save. When I choose another function (like change color from blue to white) it allows me to save but does not keep it turned off, when I return it is back on. It only changed the top bar from blue to white but did not save me turning off amp. Thoughts?
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Could it be from mixing and matching themes across pages? Should I start over? I have an article coming out in the city newspaper/website on Sunday so I am frantic to get it working by eod Sat. Thanks!
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Which plan do you have with WordPress.com?
According to the AMP help page, different plans have different AMP options.
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Hey guys! I was trying different things like installing different themes because I figured those themes were messing with the amp issue. Nothing worked. I finally did some more googling and found that I needed to deactive the AMP plug in vs turn it off. That worked! I am happy. :) Thanks again for leading me down the right road.
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