Mobile site had weird popup

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  janevanlaar · Member · Oct 31, 2018 at 2:53 pm

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  When I visit my site on a mobile device, it immediately has a sweepstakes type popup (googlelucker or something like that) and you cannot back your way back out of it. What can I do to fix this problem?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Oct 31, 2018 at 5:21 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  If possible, though could you provide any of the following?

  – The exact URL of the page/post that showed the ad
  – The full URL which the advert takes you to
  – A screenshot of the ad
  – Your device operating system

  Thank you. :)

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  staff-zinnia · Staff · Oct 31, 2018 at 5:25 pm

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  Hi – Thanks for getting in touch. Please provide the details asked torres126 so we can take a better look.

  Also, let me know if anyone else sees the same thing when going to the site.