Mobile suddenly looks clunky. What happened?

  • Unknown's avatar
    belllabella22 · Member ·

    Hi,

    My site used to look great. I was shocked recently to look from my phone and the header and menus are jacked. I cannot find where to fix it. Is this related to Jetpack taking over? If I have to switch themes, will that ruin everything I’d hired someone to do? Help?

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    Thanks for reaching out.

    Are you able to provide a screenshot of what you’re seeing please? The reason being is that when I see the site on a mobile device, everything looks ok…

    What device are you using out of curiosity?

    Many thanks.

  • Unknown's avatar
    belllabella22 · Member ·

    This message was no longer available via my Notifications menu. This is so time consuming.

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks for that, that helps a lot!

    It looks like on your mobile device due to your theme’s stylesheet not loading properly via mobile. It’s picking up some of the colors, but not the mobile styling, which is strange because you already have a responsive theme that wouldn’t need a separate mobile stylesheet, so I don’t think it’s your theme.

    Could you first try disabling the AMP plugin? I was able to replicate what you were seeing by visiting https://big-role.com/?amp=1 so I would first disable that plugin and refresh the cache on your mobile browser and see if that fixes it.

    If not, just let us know and we’ll keep looking into this! Thanks and we appreciate your help with this. :)

  • Unknown's avatar
    belllabella22 · Member ·

    yes, that worked! (For now anyway) Thanks so much.

  • The topic ‘Mobile suddenly looks clunky. What happened?’ is closed to new replies.