mobile theme not working

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  billmcadamroughcast · Member · Jul 17, 2015 at 8:30 pm

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  hi, i’m using the ARDENT theme. whilst it looks great on the full site, when i view on my iPhone 5 the header is skewed and not displaying properly. is this a known issue? would i have to contact the designer and if so how would i go about doing this?

  thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 17, 2015 at 8:57 pm

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  Is your theme here https://theme.wordpress.com/themes/features/responsive-layout/?sort=premium along with other premium responsive layout themes?

  The mobile ready theme is default and a completely different theme that you do not need to enable at all. A responsive layout theme adapts to different screen sizes so that your website will work (and be optimized for) iPhones, iPads, Android and other mobile devices. When responsive width themes are viewed on mobiles sidebars appear below the posts in order to provide as much space as possible for reading.

  As I said above the mobile theme is a completely different theme. When we use a responsive theme we disable the mobile theme. If it is listed there and you have not done so, go to > Appearance > Mobile and disable the mobile theme please.

  Mobile friendly test site link https://www.google.com/webmasters/tools/mobile-friendly/?url=http%3A%2F%2Fbillmcadamroughcast.wordpress.com%2F

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  timethief · Member · Jul 17, 2015 at 9:00 pm

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  would i have to contact the designer and if so how would i go about doing this?

  Yikes! I’m sorry provided the wrong link for free responsive layout above themes above. Use this one please https://theme.wordpress.com/themes/features/responsive-layout/?sort=free

  If disabling the mobile theme does not improve your display type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.