Mobile view shows up in code

• 

  taestygecko · Member · Aug 1, 2017 at 9:11 am

  • Copy link
  • Add topic to favorites

  Hello, I would like some advice, less than a week ago my website was running fine and also working fine on my mobile phone. I don’t know if I had pressed anything but now when I go to my website on my phone it comes up with code like this instead of my full theme, I have turned mobile optimizer off in jetpack but still having issues, can anybody help or let me know what I may have pressed? thanks in advance

  The blog I need help with is: (visible only to logged in users)

• 

  mapetrei · Member · Aug 1, 2017 at 9:14 am

  • Copy link

  Looking at your domain (http://taestygeckoproductions.com/), I see that this is not hosted on WordPress.com, but on BlueHost. What this tells us is that you are WordPress.org user, not a WordPress.com user.

  This forum is dedicated only to the websites hosted on WordPress.com.

  WordPress.org is the self-hosted version of WordPress.com. To learn more about the difference between WordPress.com and WordPress.org, check this link: https://en.support.wordpress.com/com-vs-org/

  The support forums for WordPress.org can be found here: https://wordpress.org/support/. Feel free to follow the link and create a new support request, like you did here.

  You can get in touch with your host (BlueHost), too. You can contact them HERE: https://www.bluehost.com/contact

  Hope this helps!

• 

  staff-frank · Staff · Aug 1, 2017 at 9:20 am

  • Copy link

  Hi @taestygecko,

  Also, to add on to what @mihaiapetrei already advised you, you may want to visit Jetpack Support as well.

• 

  hipauline · Member · Aug 1, 2017 at 9:27 am

  • Copy link

  Hi Taestygecko,

  I did a quick review of how the site is loading and tested the site on mobile devices. I am not seeing any scripts or code on my mobile phone but I did notice that the site took a little more than five seconds to load. The site is trying to load the image below before giving up and timing out. https://i1.wp.com/www.taestygeckoproductions.com/wp-content/uploads/2017/07/TGP-6-on-black-trans.png?w=1080 Can you take a look and see if there’s any problem with this particular image?

  Depending on your mobile connection, it can prevent other code from loading. Just to make sure your browser on the phone is pulling in the most up-to-date changes, I recommend clearing your browser cache and cookies. I hope this was helpful. I look forward to hearing about your findings.

  Pauline