Mobile website wont show products

  • Unknown's avatar

    Hi, recently my website stopped showing the products in my home page.
    when I’m looking at the mobile display in chrome it appears but on actual mobile devices it does not appear.
    the block is set on visibility for mobile online.

    what can be the reason for that?
    this is the site –
    https://aidkitsil.com/

  • Hello there,

    This site is a self-hosted website, which means that we can’t help with this site.

    That said, we’ll do our best to point you in the right direction.

    > the block is set on visibility for mobile online.

    It sounds like this is being shown via a widget. Can you detail how you’re showing and hiding products on the page please?

    Many thanks.

  • Unknown's avatar

    Hey, thanks!
    I just noticed that the problem isn’t just in mobile. its very odd – I can see the products in my homepage when I’m registered as admin to wordpress, but when I enter the site from a different device (mobile/desktop) – the products are not displayed.

    this is the site:
    aidkitsil.com

    in the products page I can see the products, it’s just the block in the homepage that wont show…

  • Unknown's avatar

    another thing I found out – the problem is only with the “all products” block. if I use the “Hand-picked Products” block

  • Unknown's avatar

    Hello

    On my Android mobile the products on the home page are showing fine, could you please try clearing the cache of the browser and retest.

    Regards:

  • The topic ‘Mobile website wont show products’ is closed to new replies.