Modify/Delete old page without the original account

  • Unknown's avatar
    hdsdrds · Member ·

    Hello,

    A few years ago, in 2013 as part of a school project for english class, we had to create and maintain a wordpress page during a semester.
    Today, we want to remove it or at least modify it, so that it does not appear when searching the internet for the name of any member of the group. At the end of our class, we had already deleted almost everything, but we forgot the one About Us page, which countains our names. That’s what we want to modify or delete.
    Unfortunately, we no longer have the information to recover the account or password in any way : just the username and blog address, not even the original email address used (a school email address, deleted years ago when we left the university), no proof of “property” of the page).
    What can we do ? Whether deleting our names from the page or deleting the whole page, or getting a temporary access with write privileges so that we do it ourselves, whatever that could do the job :)

    Thank you in advance for your assistance.

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

    Thank you!

  • Unknown's avatar
    hdsdrds · Member ·

    Hi,

    Thanks for answering ! The page with our names is https://raflo2chahu.wordpress.com/about/

  • Unknown's avatar
    helper-heroponriki · Member ·

    Please use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

    https://wordpress.com/wp-login.php?action=recovery

    You can read more about what the account recovery process entails here:

    https://wordpress.com/support/account-recovery/

    Thanks!

  • Unknown's avatar
    hdsdrds · Member ·

    Sure, that’s what I wanted to do first, but this process asks a proof of ownership that I can’t have (old blog from 2013 and the email adress we used has been deleted by our university), therefore I posted this topic.

    So is it possible for you to delete the page or modify it by erasing our names ?

    If not, I’d like to ask to set the blog to private as proposed in the article on account recovery you sent https://wordpress.com/support/account-recovery/#if-ownership-cannot-be-established, as our real names and surnames can be considered as personal information I guess.

    Thanks again for your time

  • staff-blorbo · Staff ·

    Please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.

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