modlook DomainMapping Issue

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  aardrijk · Member · Oct 13, 2016 at 6:34 pm

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  Please help me with removal of the domain mapping feature. I didn’t continue the upgrade and now I can’t get in via: http://www.thegalacticenquirer.com

  The WP address is: thegalacticenquirer.wordpress.com

  Tank you in advance.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 13, 2016 at 6:36 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  aardrijk · Member · Oct 13, 2016 at 7:08 pm

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  Thank you very much. I’m not too literate with this sort of thing.

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  timethief · Member · Oct 13, 2016 at 7:15 pm

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  Not to worry. Staff will help as soon as they work their way forward to this thread.

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  staff-zinnia · Staff · Oct 13, 2016 at 7:42 pm

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  Howdy!

  There are not any active upgrades on this account. The WordPress.com Business Plan expired back in August.

  Your domain thegalacticenquirer.com was registered through GoDaddy.

  Let me know if you have any follow up questions. I’m happy to help!

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  aardrijk · Member · Oct 13, 2016 at 7:51 pm

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  Thank you for responding so quickly! You’re restoring my faith. :) My problem is when enter my domain name http://www.thegalacticenquirer.com I get an error stating “Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain. “

  I used to be able to just go straight to the blog before the upgrade. After it expired. I am now unable to go via my domain name.

  I just want to point my domain name to the WP blog address and arrive. :) I hope I’m making sense.

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  staff-zinnia · Staff · Oct 14, 2016 at 2:56 am

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  Hello –

  You’re seeing that message because the Name Server records are still set to the WordPress.com values, but there’s no mapping setup to facilitate this.

  It sounds like you want to use this domain with WordPress.com again. To do this, you’ll need to add a new WordPress.com Plan to your account and use the custom domain credit for mapping.

  Here is a side by side comparison of the plans: http://wordpress.com/pricing/

  Please reply with any follow up questions :)