Money

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  biboushsite · Member · Dec 20, 2016 at 11:33 am

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  Hello, I asked for a refund, it is in progress and I should receive it in 6 to 10 days but I was debited from 0.89 € on my account I would like to know what it is please

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 20, 2016 at 6:15 pm

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  Hello there,
  We need details please.
  1. What is the domain URL? Do you want to use the domain URL on another site?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Dec 20, 2016 at 8:20 pm

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  Hi @biboushsite, we see only the initial charge and the refund, which has been processed. Does your 0.89 € state who it is from?