money back

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  retardedbeauty · Member · Jul 5, 2017 at 4:31 pm

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  i just cancelled an upgrade, is it possible to have my money back? thnk you xx

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · Jul 5, 2017 at 4:58 pm

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  For new domain registrations, you must cancel within 48 hours of purchase to receive a refund. There are no refunds, pro-rated or otherwise, after 48 hours.

  For plans and all other purchases, you must cancel within 30 days of purchase to receive a refund. If you used the domain credit to register a new domain, the normal cost of registration will be deducted from your refund. If you mapped an existing domain or never used a domain, you will receive a full refund. There are no refunds, pro-rated or otherwise, after 30 days.

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.

  For more details on refunds see https://en.support.wordpress.com/refunds/

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  staff-zinnia · Staff · Jul 5, 2017 at 7:10 pm

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  Hi –

  Is this for the WordPress.com Premium Plan bought on 2017-04-20 ? This upgrade is no longer eligible for a refund. Plans are eligible for a full refund up to thirty days after purchase.