Money Back

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  resswap · Member · Sep 22, 2020 at 2:09 pm

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  I do not want to use your services. I want my money back.

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  staff-blorbo · Staff · Sep 22, 2020 at 6:25 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged

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  resswap · Member · Sep 24, 2020 at 4:36 pm

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  I wanted a refund directly from you to my PayPal Account because I don’t like WordPress.com.
  I also have the right to request a refund within 30 days without explanation, which is what I am doing.
  I have sent the details of the payment made to you via PayPal account. If you do not return the funds to me, I will claim the funds through a PayPal account.

  With respect.

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  staartmees · Member · Sep 24, 2020 at 5:18 pm

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  Starting a dispute through paypal will only make things more complicated and you’ll have to wait several weeks or months longer before you get your money back.
  Carefully read what macmanx wrote you and do as he says. It’s the only way to get a refund.

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  resswap · Member · Sep 25, 2020 at 9:48 am

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  Thank you
  i tried the way macmanx described to me, however without comment. WordPress does not respond to emails at all. I have to go a long way unfortunately via PayPal.
  Thanks again for the help.

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  staartmees · Member · Sep 25, 2020 at 11:38 am

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  People from the Billing Team are from all over the world. Some of them are sleaping while you are awake. You must give them at least 48h to investigate this.