money back

• 

  mansourimovdi · Member · Feb 20, 2024 at 11:02 am

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  i didn’t receive my money back

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Feb 21, 2024 at 12:56 am

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  Hi there,

  I can confirm you have cancelled the upgrade and issued a refund for your original purchase amount. You can see a receipt confirming this refund here:  https://wordpress.com/me/billing

  You can expect to see the funds in your account, but it can take a billing cycle or two depending on your institution. I can confirm the refund was processed on our end, but you may also wish to contact your credit card company to confirm.

  More info: https://wordpress.com/support/refunds/#when-do-i-get-my-refund

  Hope that helps. Please let us know if you have any more questions.