Money is hold on PayPal after successfull payememnt from clients

  • Unknown's avatar
    ideaidea77 · Member ·

    Hello
    I have a travel service website…TravelTour Template by Goodlayers.
    The payment of the services are on Hold… and I was thinking that was for the securety reasosns from PayPal. but they confirmed to me that maney is hold form the selling platform:

    I can confirmed that Settlement hold has being placed by selling platform. Please contact https://wordpress.com/help/contact to reach WordPress and they’ll follow up via Email.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    Since your booking and payment system is from Goodlayers, you would need to contact their support for help.

    https://goodlayers.ticksy.com/

    I hope that helps!

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