Money taken for deleted site
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Money has been taken from my account to renew a site I don’t use and have now deleted. I haven’t used the domain in at least a year and thought I deleted it last year when money was taken out of my account. Please can I have a refund because I cannot afford to lose it.
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Hi there, while I’ve gone ahead and flagged your thread for Staff assistance with this issue, did you follow through with the advice Staff gave you previously? https://wordpress.com/forums/topic/not-happy-9/#post-3478088
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Hi Jennifer
Yes, I looked through and couldn’t figure out what account it was linked to. I’ve not used this site much at all and never learned my way around it. I have deleted all my pages, not sure which page it took the money for, but I am really hoping for a refund as I didn’t request it to be renewed and feel it’s unfair to pay for something I clearly don’t use.
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Can you please try going to https://wpchrg.wordpress.com/ and use the contact support link from the right hand side the page to reach our billing team directly.
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