Monthly payments

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  winkinggirl · Member · Oct 17, 2016 at 7:53 pm

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  Hello,
  Is there a number I can call about payment options? We’d like to be able to pay monthly for a premium plan?
  Thanks,

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 17, 2016 at 7:58 pm

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  There are no monthly payment plans. We are billed annually and must pay up front at the time of purchase.

  See https://wordpress.com/pricing/

  Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed.

  We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/

  Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
  https://en.support.wordpress.com/my-upgrades/

  Your billing history will be at Dashboard > Store > Billing History
  https://en.support.wordpress.com/billing-history/

  Your only options for payment are found here http://en.support.wordpress.com/payment/

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  timethief · Member · Oct 17, 2016 at 8:00 pm

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  Is there a number I can call about payment options?

  There is no phone support. All support docs are at https://en.support.wordpress.com/

  See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:
  help@wordpress.com

  Alternatively, you can type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question However, I already provided the correct answer above so that is not necessary.