monthly personal plan support seems to be very slow..

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  aquilainnovation · Member · Aug 8, 2023 at 9:31 am

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  monthly personal plan or yearly Business Plan.

  Ive received little or no support with other plans. Questions have taken days to be replied too.
  Is the support plan better with the Business Plan???

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Aug 8, 2023 at 9:36 am

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  You got your previous thread already answered 5 days ago, but it seems you never followed up, https://wordpress.com/forums/topic/add-a-figma-plugin/

  As you have a monthly plan, please use the contact form for email support.

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  aquilainnovation · Member · Aug 8, 2023 at 11:36 am

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  Im afraid Ive already done so via the contact form. Im ready to upgrade but dont see my discount voucher??? It was sent over but has expired but Im travelling so there wasnt internet.

  Please resend over the discount voucher to me asap so I can upgrade and get better support.

  Thanks

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  aquilainnovation · Member · Aug 8, 2023 at 1:21 pm

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  Hi any answers or feedback or Ill need to move web hosting site today.

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  staff-zinnia · Staff · Aug 10, 2023 at 6:10 pm

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  Hi Friends –

  Looks like this is all sorted out. I can see you were able to purchase an annual business plan with a coupon code on 2023-08-09 13:36:44 for a reduced price at €220.42.

  Write back to me here if you need anything else. Happy to help.