Mood boutique
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Hello there,
May you please confirm your site URL?
Please note that these forums are for sites hosted on WordPress.com only. If your site is using the open-source WordPress.org software you need to seek help at these forums:https://wordpress.org/support/forums/
You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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Your site is using the WordPress software and it’s hosted by GoDaddy, not by us (WordPress.com). Therefore you need to contact them regarding your access issue.
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