“More” command stopped working?

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  maxnhall · Member · Oct 29, 2025 at 2:04 pm

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  All – I’ve used the More Command with no issues for the last several years. Yesterday i sent out two blogs. With both of them, the entire blog was emailed to my subscribers, rather than just the text above the more command. Anyone else having this issue right now? Any idea what may have happened?

  thanks in advance…. Max

  The blog I need help with is: (visible only to logged in users)

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  elcristofue · Member · Oct 29, 2025 at 2:23 pm

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  Thanks for letting us know about this, @maxnhall.

  I checked your latest post and noticed that you’ve added the More tag, and it’s displaying correctly on your live site. Just to confirm, are you seeing this issue only when your posts are emailed to your subscribers, correct?

  If so, could you please share a screenshot of what your subscribers are seeing? It would also help to know if you made any changes to your site or email settings before this started happening.
  
  Looking forward to hearing back from you! We’ll be here, ready to help.

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  maxnhall · Member · Oct 29, 2025 at 2:31 pm

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  thanks for the quick response. I’ve not knowingly made any changes. Yes, change is in what gets emailed to subscribers when the blog goes out. They are seeing entire blog, rather than just the text above the More command. Here is what is showing up in email to subscribers (photo cuts off, but entire blog is there):
  
  

  

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  elcristofue · Member · Oct 29, 2025 at 3:08 pm

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  Thank you so much for sharing this,@maxnhall! After investigating, we couldn’t find any issues, and your Newsletter settings are configured correctly. It’s possible this was just a temporary glitch, as we weren’t able to replicate the problem.

  If you encounter this issue again, please don’t hesitate to let us know and we’ll be happy to take a closer look. In the meantime, before publishing your next post, you can preview your email to make sure everything is working properly. You can follow this guide:

  https://wordpress.com/support/newsletter/email-appearance/#preview-an-email

  This way, you can be confident that everything will appear correctly before sending it out.

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  maxnhall · Member · Oct 29, 2025 at 3:11 pm

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  thank you for the help. And I was trying to find how I could preview an email to test before the next one, so thank you for the link

  stay safe, and keep making a difference.