move domain
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how to move my domain name to another host
The blog I need help with is: (visible only to logged in users)
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Hi katemetzner, your new hosting provider would send a transfer ticket to the currant host. You would need complete backups of your site before accepting the ticket.
Please note: this forum is for WordPress.com sites and not for Self-hosted sites as you have.
For more information on the differences you can read more here. https://en.support.wordpress.com/com-vs-org/
The best place to get helped to solve your problem is working with your hosting provider. If you would like to get support for self-hosted websites here is the link for the “WordPress.org” forum.Hope this was helpful. ☺
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Hi there,
Your domain, katemetzner.com, is currently registered with Bluehost. You’ll need to contact them to find out their process for unlocking a domain for transfer, and the new provider you want to use for their process of initiating a transfer it.
your new hosting provider would send a transfer ticket to the currant host
That is not how domain transfers work. To transfer a domain the domain owner needs to unlock the domain and get a transfer code for the domain, which they then submit at the new domain provider. The new provider will use that code to initiate a transfer at the registry that controls the domain. There is no direct communication between the actual domain providers at all.
You can see WordPress.com’s process as an example here:
http://en.support.wordpress.com/incoming-domain-transfer/
The process may differ for some ccTLDs, but all domain extensions that fall under ICANN registration must follow the process I outlined here.
In this case pointing the OP to the self-hosted forums is not appropriate, as this is not a software issue and they won’t be able to help either. The OP needs to contact their host/domain provider for help with domain issues.
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