Move from .com to .org
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How to I make the shift from .com to .org? Is it possible to get a refund for remaining months if I paid for a year? TIA!
The blog I need help with is: (visible only to logged in users)
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See: Moving to self hosted wordpress http://move.wordpress.com
There is no such thing as a pro-rated refund.
It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.
Refunds https://en.support.wordpress.com/refunds/ are time limited.
- WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
- The refund period for Domain Registrations and Renewals is 48 hours.
- It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.
Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.
Canceling and Refunding Purchases
https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchasesIf you still need Staff help type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thank you very much! I’m nearly there I think but now when I try to log into my new site I am getting a domain mapping error. Thoughts?
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I changed my name servers back to bluehost from the bluehost site about 5 hours ago and I’m still getting the domain mapping error. I’v installed wordpress and followed all the instructions you mentioned as well as some others I found on this site – I got an email saying my new site is ready but when I click the link with my domain and /wp-login.php at the end it is sending me to a grey page with this error:
Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.
Thank you so much for your help by the way
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You have to renew the domain before you can expect it to be used elsewhere. This thread is tagged for Staff. Please be patient while waiting.
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Hi there,
I changed my name servers back to bluehost from the bluehost site about 5 hours ago and I’m still getting the domain mapping error.
Which domain are you seeing the error for? Once I know more, I’ll look at what is happening.
Thanks!
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I spoke too soon! :| I was able to log in – first try though it told me to enable cookies for chrome. I did that. Got in, downloaded the theme and was messing around a bit then I clicked ‘back’ and it booted me out and is giving me that same error again.
“Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain. “
Could it be something to do with my wordpress log in info? Cookies? Ugh! I feel so close! :(
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When I visit thirstdrinks.com, I can see a WordPress.org site.
When you change the name servers for a domain, it can take up to 48 hours for them to fully update. If you visited the domain shortly after changing those settings with Bluehost, this is likely to be the reason things weren’t working as expected.
If you are still unable to see the new site, please clear your browser cache and try again:
I hope that does the trick!
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