Move jetpack stats

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  sophiepeirce · Member · Feb 10, 2021 at 5:39 am

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  Hello,

  We have recently migrated the wordpress.com blog to a self-hosted wordpress.org setup. I want to move our stats from the WordPress.com site to Jetpack-powered self-hosted WordPress (WordPress.org) site.

  We have used the same domain for both.

  I understand only a wordpress.com support person can do this.

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Feb 10, 2021 at 10:58 am

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  Hello there,

  Many thanks for reaching out.

  This would need to be requested by the site owners of both the WordPress.com site and the self-hosted site.

  They would need to log into the WordPress.com account, and then they can submit a support ticket to our team at https://jetpack.com/contact-support/?rel=support

  I hope this helps.

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  sophiepeirce · Member · Feb 12, 2021 at 9:36 pm

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  Hello, thanks for your suggestion.

  I did do what you said, but have not heard anything back from anyone yet.

  Is there a way to see if it is in a queue?

  Thanks

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  staff-blorbo · Staff · Feb 12, 2021 at 10:55 pm

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  It’s definitely in the queue, they’ll reply as soon as they can.