Move Subscribers from my old website

• 

  narissaallibhai · Member · Nov 24, 2019 at 2:32 pm

  • Copy link
  • Add topic to favorites

  I wish to migrate my subscribers from my previous wordpress website to my new wordpress website.

  The blog I need help with is: (visible only to logged in users)

• 

  thebud15 · Member · Nov 24, 2019 at 2:51 pm

  • Copy link

  Hello!

  Could you share the URLs of the two sites, clearly stating which one has the subscribers now, and which site you’d like them moved to?

• 

  narissaallibhai · Member · Nov 26, 2019 at 4:31 pm

  • Copy link

  http://peopleinthemargins.com/ (no longer active) subscribers to be moved to https://nomadgirltales.com

• 

  staff-doublebassd · Staff · Nov 26, 2019 at 5:27 pm

  • Copy link

  Hey there,

  I have moved over all your subscribers from http://peopleinthemargins.com/ to https://nomadgirltales.com as requested. It should be completed soon.

  Let me know if you have any questions.

  Happy blogging!

• 

  narissaallibhai · Member · Nov 29, 2019 at 2:42 pm

  • Copy link

  Hi Darnelldibbles,

  Thank you so much, the subscribers have been imported successfuly :)

  I recently re-uploaded my website : https://nomadgirltales.com and in the process lost my old subscribers to the same website.

  Are you able to also help me check if I can restore any subscribers to https://nomadgirltales.com from an earlier installation of the same?

  Many many thanks!
  Narissa

• 

  staff-doublebassd · Staff · Nov 29, 2019 at 5:12 pm

  • Copy link

  Hi there,

  With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

  That’s what happened on your site; it previously used a different site URL.

  I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

  https://en.support.wordpress.com/disconnect-jetpack-sites/

  Jetpack

• 

  narissaallibhai · Member · Nov 29, 2019 at 5:33 pm

  • Copy link

  Oh boy, not sure if I did something wrong, I reconnected but the people section now shows as empty. https://wordpress.com/people/email-followers/nomadgirltales.com

• 

  staff-doublebassd · Staff · Nov 29, 2019 at 6:51 pm

  • Copy link

  Hi there,

  Okay, refresh or log out and log back into your account and let me know if you now see everything properly.

  Thanks,

• 

  narissaallibhai · Member · Nov 29, 2019 at 7:01 pm

  • Copy link

  Yaaay!! Thank you Darnelldibbles :) Works like a charm